SERVICES, TUNING COSTS, LABOR.
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WHAT YOU NEED TO KNOW ABOUT YOUR PIANO. With click zoom images, left click for large or small image. Turn off active X controls, for images to work properly.
Call Ward Piano Tuning for tuning appointents and save 30% to 50% on tunings and repairs.
(1)
TUNING
YOUR
PIANO
(2)
LOOKING
FOR, OR
BUYING
A PIANO.
(3)
PIANO BENCHES.
(4)
KEYTOPS
(5)
OPEN IT
LOOK BEFORE
YOU BUY IT.
(6)
TUNING PINS.
(7)
STRINGS.
(8)
HAMMERS.
(9)
DAMPERS
(10)
SOUNDBOARD.
(11)
ACTION.
(12)
BRIDLE
STRAPS.
(13)
KEYBOARD.
(14)
FOOT
PEDALS.
(15)
MOVING
A PIANO.
(1) TUNING YOUR PIANO. Has that piano been sitting for years? If you love your piano have it tuned at least once a year, or it will fall into a state of neglect, it may take several tuning to bring it back to the original sound. It does not matter whether you play it or not it will still go out of tune. As a wise man said we need three things to survive, food, clothing and shelter, anything more is a luxury. A piano is a luxury item and like your automobile, it needs to be maintained and serviced, if you love your piano, set aside enough money in your budget to maintain it. The average tuning cost is 85 to 120 dollars(local tuning), anything else is extra. Ward Piano Tuning prices are much less. Most all minor repair parts are carried on the service truck, on the same day of the tuning, at low prices. In order to keep the strings and working parts in top shape, the piano needs to be checked and tuned every 6 months or at least once a year. A neglected piano that has not been tuned for many years, may not hold tuning, the strings have dropped way below A440, it may need to be tuned at least twice, then minimum once a year or it will fall back into a neglected stage. A piano that has been sitting for years will need to be tuned, Then wait about a week, for the strings to settle then fine tune it. If your piano has been sitting for many years and the tuner just tuned it, it may sound O.K. for the first few hours, then it may start twanging, depending on how much stretch is left in the strings, or how low it is. It will probably require another tuning after the strings settle. To sum it up a neglected piano may have to be tuned about two times to get that quality sound you want. So have it tuned every 6 or 12 months. What makes a piano go out of tune? The strings are stretching fast or slow, depending on how much stretch is in them. The weather or air drafts will changes it. The holes in the wooden tuning pin block swell and shrink many times during weather changes. Friction changes it. We play on it. When the tuning pins are moved over and over through the years it allows the pins to loosen and slip, especially in very dry weather. A piano tuned(A440) has a lot of tension on it, if the tuning pins are loose, A bump may knock it out of tune. Most spinets and consoles go out of tune quicker than uprights and grands. Short strings and light frame of the spinet will not hold the tension nearly as well. Some spinets need to be tuned several times a year. A piano needs adjustments on the moving parts often, most can be done during the tuning. A spinet takes more time to adjust because the action is down in a hole. The grand piano is an expensive piano and may cost more to maintain, it also takes up a lot more floor space, and is much harder to move around, if its moved very far it may require a professional mover, it requires special moving equipment, the legs need to be removed, and it needs to be wrapped. Mice and moths will get into the piano and eat felts, mice will ruin a piano. If you have a used piano in bad shape, consider restoring it before you buy a new one. New pianos often have problems, that take years to iron out, and need several tunings in the first three years to get the stretch out of the strings; Also expensive. Some of the older pianos are a higher quality than the new ones. Water and a piano don't mix, keep drinks and plants off the top of it. Water content in the air inside your piano can cause parts to stick. It is best to keep the room at an even temperture, but in churches or similar places, the piano may need a heater that installs inside the frame, and also a blanket cover. Unheated rooms, damp rooms, open air spaces, are hard on the tuning, wood frame,and pin block, and will cause the piano to go out of tune quicker. Leave about 4" of air space between the wall and piano during the winter. Do not place a piano in the direct blast of a warm air, or cold air vent. Keep it away from an outside door, and not near a steam radiator. When a piano is moved, its a good idea to tune it, after its moved to the new location. Any banging, bumping, shaking in transit will have an affect on the tuning. Electronic pianos also give problems and don't sound as good as wood pianos, if you have a problem with them they are worthless, unless you send them back to the factory for repair.
(2) LOOKING FOR, OR BUYING A PIANO. There are four kinds of pianos; The spinet, console, studio, and grand. There are two basic styles of pianos, grands and uprights. Grands are horizontal, the strings are laid out flat to the ground. The upright or verticals piano strings are stretched up and down, at an angle. What are the different piano sizes? You may want to measure it before you buy it. Grand pianos range in size from 5' to 10' 1" in length. smaller sizes is called a baby grand, the largest size is called a concert grand. You need a lot more floor space for a grand piano than an upright. Upright pianos are categorized by height. All uprights take up about the same floor space. All uprights are approximately 56" X 24" The smallest upright piano is a spinet, which is 36-39" high. Console upright pianos are 39-42" Studio uprights are 42" or higher. What is the difference in sound between a small piano and a large one? The Spinet piano has short strings, as compared to a larger upright; The shorter strings and smaller body don't sound as good as the larger piano which has longer strings and a larger body; Also the spinet action sits down in a hole, which makes it much harder to work on, it may cost more for repair labor. What are the pros and cons of an electronic keyboard? Pro; It don't need tunings; Its light weight and easy to move around. Cons; You need electric power to operate it; for repairs you have two choices, 1 throw it away, 2 send it back to the factory for repair. Electric pianos don't sound as good as wood pianos. If you buy a new piano, Ask the seller about: The warranty, it should be for about 5 years. Usually the warranty covers 1 tuning when delivered. Pianos need to be tuned every 6 or 12 months, if not, the piano will go into a state of neglect, it will have to be tuned several times to get it back to a quality sound. A common warranty does not cover tuning. It may not cover the finish. Is the delivery covered in the price? Does the bench goes with the piano? Does the seller have repair and maintenance technicians on hand? Tell the dealer you want it cleaned before it's delivered, and tuned afterwards (moving may make the piano go out of tune). Before you buy a used piano: Take someone with you who knows pianos, and how to spot one that needs a lot of repairs. Its better to pay a piano tuner a small fee to check it for you, than it is to get stuck with a lemon. Its hard to find most problems, even for an experienced person. Test the keys and pedals, make sure the keys, pedals and hammers don't stick or squeak. Press down on the sustain pedal and release it on all the keys, make sure it kills the sound when its released, the dampers felts may be leaking. Sometimes a key may be broken, it can be repaired, but in most all cases not replaced.
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Look for broken or missing strings and hammers, make sure they are in place and in working order. As in the images, Its easy to spot a missing string if you know what to look for. In the one string notes, there should be one string, in the two string notes, there should be two strings, in the three string notes, there should be three strings. The hammers should hit the strings dead on center, not sideways. The hammer tips should be smooth and not have deep worn grooves in them. When the hammers hit the strings they should bounce back, away from them. If something is broke or missing it can be repaired, look in the bottom of the piano for the missing part, leave all broken strings or parts in the bottom of the piano for the repair man, the old string is used to measure and make another. Sticky keys or hammers in most cases can be easily fixed. Look at the front of the hammers, are they badly worn? they can be fixed. With the brand name and serial number of a piano you can find its age. If you think you may want to purchase a particular piano, hire a piano tuner to inspect it for you, its better to pay a little than get stuck with a bad piano. For to inspect the upright piano, just raise the front lid, or remove the front desk; You may think the grand piano different, and hard to tell just by looking; However, play it and you should hear and feel its faults, if any. Look down in the hole on top, at the heads of the hammers, you may have to remove the music desk, it just slides out on most; The hammers should hit dead center, not sideways. Check the hammer tips for deep grooves, look at the strings, are any missing or rusty? The dampers are on top of the strings, easy to see and inspect. It is normal for the last few dampers to be missing on the right side. When the foot pedal is released, the damper should stop the string from ringing. The piano wood cabinet is covered with veneer and sometimes peels or has scratches in it. Some pieces may be missing and need to be replaced. The coating on the veneer may be old and cracked. If the veneer is peeling off, its a sure sign that the piano has been exposed to water, perhaps even sitting outside. Sitting a piano on the porch is a bad idea, the veneer will peel and the metal parts will rust. Even if you cover it up its still a bad idea, the piano will suck moisture under the covering. The piano needs a dry closed building for storage.
(3) PIANO BENCHES. Battered and beat up benches can be repaired, new benches can be bought that match in color.

(4) KEYTOPS. On some pianos the keytops may be missing or loose. Or they may be chipped or discolored. New keytops can be ordered and installed. The keys are not interchangable, from one piano to another, also the keys cannot be swapped around on the keyboard, so do not remove the keys unless you number them first. If a key is broken on an older piano, it must be repaired. Ward piano tuning, can repair old keys and install new keytops for your piano.
(5) OPEN IT, LOOK BEFORE YOU BUY IT. Most piano's have a hinged top lid, Raise the lid, look inside. TOP LID. Opening an Upright, Console or Spinet. Most piano's have a hinged top which can be just lifted up, with no screws. Some are held by a snap, if so you need to pull hard. Some piano lids have screws or allen wrench bolts holding the top on, located on the back, just below the top. Some lift up from the end side and have pins in the hinges, its best to pull the hinge pins and set the top off on this type piano. FRONT PANEL OR MUSIC DESK. On some The front panel or music desk is held by clips or screws on each end, inside the top, the bottom edge may be held in place by a peg, just unfasten the clips or remove the screws and lift it out. On some uprights the front panel may swing out slightly, to a reading position when the key cover is lifted up; The front panel has a clip on each end, that sits on a peg in each end. Lift the top lid and look down in there behind the panel, if so just lift the panel out and off. Some pianos especially uprights, have a lock bolt pin that you pull out on each end. The kickboard (panel above the pedals, and below the keyboard) can be removed by compressing the clip(s) at the top, the bottom edges will be in peg holes or a groove.
(6) TUNING PINS. The tuning pins are located at the inside rear top of the piano, and the strings are wound around them. The tuning pins are screwed into a hard maple wood pinblock, with age this wood becomes worn and the pins may slip in the wood causing the strings to drop. The only way to tell if the tuning pins are loose is to turn them with a tuning hammer. Piano's with loose pins will not hold a tuning very long, if at all, depending on how loose they are. Tuning pin repairs can make the tunings last much longer and save a lot of money in tuning cost. Major repair involves; (1) Removing and replacing the maple pinblock. (2) Install new pins, about two sizes larger. (3) Repairing the loose pins with epoxy(last hope for a cracked pinblock). (4) Simple repairs are to lay the piano on its back and dope the pins with a glue liquid, called pin dope. This will not work on a cracked pinblock. Ward piano tuning can make tuning pin repairs for you.
(7) STRINGS. It is not a good idea to play piano with a missing string, it will damage the action. The sound of piano strings over the years changes, they get rusted up and dirty; They can be cleaned but they will never sound like new strings. Some piano's are still playing with strings at least a hundred years old. Very seldom do they break, but when they do its very hard on the nerves. When a string breaks on your piano, roll it up and leave it in the bottom of the piano, the tuner will need to use it as a guide for the replacement string. Replace a broken string as soon as possible, it will damage the hammer mechanism by playing it with a broken string. The piano has approximately 241 strings, about 10 notes (heavy bass strings), 1 string per note, and has about 16 notes with 2 strings per note, the rest are 3 strings per note. If a string breaks in the one string per note section, the hammer then will travel too deep, or far, causing strain on the hammer and its moving parts. If a string breaks in the two string section, it will cause the hammer to twist sideways, resulting in a broken hammer shaft, damage to the wrist pin, or busted wood around the pin, also The face of the hammer will wear off sideways. Ward piano tuning can make strings repairs for your piano.
(8) HAMMERS. Hammers heads are covered with hard felt, after years of use, the strings will wear deep grooves in the felt, which feel like they are grabbing the strings instead of the strings bouncing off the hammers. The older hammer surfaces will become more flat, instead of slightly rounded; Which results in a poor tone quality. Look at the hammer rail, all the hammers should be resting on it. Check the striking distance, strike a key and hold it down, the hammers should bounce back and stop about 7/8 inch from strings. check the letoff or escapement, press the key slow, all the way down, and hold it down, when the hammer trips back, it should be about 1/8 inch from the string. If not, then it may need adjusting, Its a little hard to estimate the distance if the hammers are badly wore. Grand hammers. Look down in the hole on top, strike the keys one at a time, the hammers should bounce back from the string, about 3/4", press it slow, let the hammer touch the string, the hammer should be right in the center, with the same margin on each side, sometimes the hammers will hit on the side, even missing some of the strings, and will need alignment. Ward piano tuning can adjust, repair or reshape the hammers for your piano. Some repairs are free with a tuning.
(9) DAMPERS. The dampers stop the strings from ringing. The felt must be soft to settle on the string or strings to stop all the ringing. As dampers age, the felts become hard and will not dampen correctly. The dampers are designed to make the strings stop ringing, so it will not clash with another string that is ringing. The dampers may need adjusting, or they may need replaced. The dampers may be too loose, or too tight. Also the damper spring may be broke or missing. Ward piano tuning can repair or replace the dampers for your piano.
(10 SOUNDBOARD. The soundboard is the amplifier for the piano. located in the back behind the harp. It is a dome shaped piece of wood with wooden ribs on its back. older soundboards the ribs may begin to come off the board itself, and cracks will appear in it. It can be repaired, if the soundboard has lost its dome shape, It will affect the tone and sound. Ward piano tuning at this time can make minor repairs on the soundboard.
(11) PIANO ACTION. The action is the moving parts between the key and the hammer. There are over 50 parts involved in the playing of one note. There may be repair or adjustment required for some of these parts depending on the condition of the piano. An action on an old piano that has been adjusted correctly feels and plays smoother. Regulation adjustment or action adjustment is the same thing. Most parts inside the piano are cushioned with felts, over the years the felts change size and shape, when that happens, the parts movement is affected and the key does not work as easily, if at all. Clicking noises in the action is a sign of missing felts, bouncing hammers is a sign of bad buckskins, worn hammers with deep grooves in them need reshaping. Ward piano tuning can make adjustments on your piano action and keys during a normal tuning in most cases. Ward piano tuning and repair can repair or overhaul the piano action for you.
(12) BRIDLE STRAPS. Bridle straps are short ribbons of cloth that jerk the hammer back, and will keep the key assembly from hanging down when the action is removed. Old bridlestraps become brittle and will break easily. If some are bad and broke, then they all are bad, and will soon break. Missing bridle straps need to be replaced. Ward piano tuning can install new bridle straps on your piano at a low price.
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(13 KEYBOARD. The piano keyboard has 88 keys and 88 notes. The keyboard has strips of felt, felt washers, paper washers and pins to make it work. The middle of the key rocks on a pin and felt washers, the front of the key rocks on a pin and felt washers. The keys and action parts have adjustment screws to adjust the loose motion out of the keys and hammers. Mice and moths can eat the felts and washers out from under the keys, and hammers, just one thin missing paper or felt washer will make a difference in the look and feel of the keytops, also causing unseen strain or damage to the action mechanism. Clicking noises in the action are caused by missing felts, a sign of mice damage. Older piano's are famous for mice and moth damage. If the keys are not level, or if the keys wobble sideways, its a sure sign of bad felts(mice and moth damage). Mice love a piano, they build nests under the keys, locking up the keyboard. Mice and moth damage will throw the keys and action completely out of whack. If using rat poison, do not place it on top of the keys, or in the piano. Rat poison will fall in between the keys locking the keys up, mice eat the poison amd die, usually under the keys, locking up the keyboard, and stinking up the house. The keys rock on center pins in the keybed, sometimes they fit too tight or too loose causing poor operation of a key. Worn key pin felts(bushings) in the key pin holes will let keys wobble as they are used, causing excessive wear on the parts. They can be repaired. Replacing the felts and key pin bushings, or reshaping the hammers will throw the action out of whack, and it must be adjusted after wards. You can hear and feel the difference in a piano that has new felts and bushings, installed. You can feel and hear the difference in a piano that has the hammers reshaped, or new hammers installed. Ward piano tuning can replace the felts, reshape the hammers, do the adjusting, with a same day tuning in most cases. Ward piano tuning can install new action parts for your piano.
(14) FOOT PEDALS. Pianos have 2 or three pedals. The right pedal lowers and raises the dampers onto the strings. The left pedal moves the hammers closer to the strings in an upright, creating a softer tone. The left pedal in a grand moves the hammers sideways thereby missing one of three strings, creating a softer tone. The middle pedal on an upright piano may be used to lower a mute cloth between the strings and the hammers, or used to lift only the bass dampers. In some pianos it may not be hooked up. Ward piano tuning can adjust the foot pedals. Missing or broken foot pedals, is common on some pianos, when moving a piano the pedal will hang on the threshhold, step, or other, instead of lifting the piano over the obstruction, its shoved forward and broken. The foot pedals are easily broken. Use a 2 wheel hand truck to lift the end of a piano over thresholds, when moving it around. Ward piano tuning can replace and adjust the pedals for your piano.
(15) MOVING A PIANO. Broken rollers on the bottom of a piano is common on most old pianos, when the piano is moved around, the rollers will hang on doorways, steps or other objects, instead of lifting the piano over the obstruction, its forced forward breaking the rollers. Broken rollers will do a lot of damage to the floor. Most smaller piano legs are not designed to roll them around on, the legs will break off. Moving a piano is very dangerous, its better to use professional movers. When moving a piano the higher off the ground or floor the more dangerous it is. As in the images above, left; To move a piano cut two pieces of 2" pvc pipe 24" long, place them in the center of the piano, roll it anyplace, when it rolls off one piece bring it around to the front, keep doing this until its moved. Using the PVC pipe keeps it as low as possible to the floor. You can also move the piano across gravel, or earth, by using two pieces of plywood. The piano is easy to turn over, if it turns over it will be to the backside, The harp is located in the rear or back of the upright piano, so thats where most all the weight is. To load the piano on the truck, lift one end onto the tailgate, go to the other end, lift it up and push it in, not hard, dont letit bump into the cab of the truck. Cover it with a heavy blanket, to prevent damage. Strap it down good, block it good, make sure it dont roll around. Dont let anyone ride in the bed with the piano, if it moves, its doubtful they can stop it. If it turns over it will be to the backside, so with that in mind, block and strap it to prevent this from happening. To move a grand to another location requires special moving equipment, a grand skid board to strap it to, heavy blankets to wrap it in, straps, and a piano dolly. The legs have to be removed also. For a do it your selfer, moving a grand is a no, no.
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